By Julia Barrett, Sales & Marketing Assistant

So, you just got done with purchasing either a product or a service. Now what? Well, if you love or even don’t love (but we’re hoping that you do) what you have and you’re looking to share your thoughts on it, this is the perfect time to make a review!

That’s why the next step is to pick up your phone, tablet, or computer and set aside some time to create the review. Online customer reviews hold a powerful affect on not only the success of a business but also other customers who may be interested in the product and/or service that you’ve already purchased.

With the technology that is now available at the tips of our fingers, it’s no surprise of the increase in credibility that online reviews hold. A survey by BrightLocal found that 88 percent of consumers trust online reviews as much as a personal recommendation. The survey only found that only 12 percent of the population did not regularly read reviews.

What I’m trying to get at is that sharing your thoughts on your buying experience is important. How were you treated throughout the buying process? How did you feel after you made your purchase? Would you recommend or not recommend this? Let your voice be heard because people are looking for opinions before they decide to pick up a phone and call a salesperson.

You don’t even have to hunt down reviews and worry about being redirected to ten different websites. Thanks to Yelp and Google Reviews, you’re able to type in what you want to review making the experience quick and efficient.

When it comes down to it, take the time to share your review – it holds a lot of power.

Which brings me to, if you are a user of Coolfront Mobile, Books, Agreements or even in our free-trial stage, share your thoughts with us and the world! You can type Coolfront or Coolfront Technologies in your Google search engine and to your right (thanks to Google) you can rate us or write a review directly on our Google listing. Quick, easy and meaningful. Great, right?

For more on reviews check out another blog on how to handle customer complaints here.

 

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