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By Tom Talbot


When I started at Coolfront Technologies I had a background in several different businesses. None of them were HVAC, electrical or plumbing. So I guess you could say I was a blank slate when it came to these service industries.

After more than a year getting up to speed with Coolfront and hearing from many of our customers I have a bold statement to make...

If you’re a service business, especially a new or struggling business, you can’t afford NOT to use Coolfront.

It sounds like a late-night sales pitch but that’s how much I believe in the solution we provide. We hear it every day from customers that use Coolfront Books, Coolfront Mobile and Coolfront Agreements. Once I learned about our business I asked one of our sales people--why would anyone not use Coolfront? She replied “exactly.” She then went on to say that Coolfront sells itself. I’m going to focus on Coolfront Mobile for this blog and just give you a few simple reasons why Coolfront’s flat rate service guides work and how they have helped so many businesses.

1). There’s no risk. Our flat rate repair app doesn’t cost you anything, at least while you are trying it out. We offer 50 complimentary work orders. Even after you are sold on our service, it still doesn’t really cost you anything. We call Coolfront the “zero-cost flat rate pricing app.” Each work order you purchase is $1.79. That amount is then blended into the price of each repair you present your customers, so when you collect for the repair, your recover the work order fee. There are no contracts, no 30-day cancellation, nothing. That’s how confident we are in our flat rate repair guides. You can read more about the zero-cost story here.

2.) It’s Built On Flat Rate Pricing. Research shows that customers prefer an up front price. With our flat rate service pricing app, everything is set up for you but you get to customize it for your own business by setting your own rates.

3.) Powered by Parts & Repair Database Our flat rate repair pricing model is backed by our always changing, constantly-updated database of parts and repairs. No one else in the industry can match our data.

4.) It’s Packed with Tools to help you Grow and Earn More. Coolfront includes a wealth of tools aimed at small businesses. The flat rate service pricing app is integrated with all sorts of tools such as Google Calendar to schedule and keep track of appointments, and PartCart to keep track of your inventory. It’s also hooked up with DropBox that stores photos you may take on the job site and eTouch which allows customers to write online reviews. And that’s not the end of it--we are always rolling out new add-ons for the app.  

I really see no downside to giving our flat rate repair guides a try. In fact our owner wrote a very cool piece titled “It’s All Up From Here!” If you are struggling to make as much money as you want to, click the link below, get your 50 free work orders and give it a shot. I’ll leave you with a quote from one of our current customers:

“Honestly if I didn’t switch to Coolfront where the prices are set and the techs can’t change them and the customer gets to see them, I don’t know if I would still be in business.

Owner, Lake County Mechanical




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